Having been admitted into Bournemouth Hostpital I meet with Chris Critoph who from first meeting put myself and wife at ease with the condition I had . 
As time went by meet with Chris at the Nufflied numerous times every one was very professional and personal leaving me very clear on the next steps . 
At no stage was I ever in doubt what I was facing into and he was always very supportive. 
His back secretary Sara also was extremely helpful at all times . 

When we meet to feedback results Chris was as happy as I was with them being positive 
In summary a true professional with a human side. 
Would I ask him to improve anything to be honest not at all nothing 
 

Just a big thank you from us both